FAQ'S AND SIZING
Our most frequently asked questions can be found here.
Can't find the answer you're looking for? Get in touch!
How do I find out my ring size?
To help you get an idea of your ring size, we've created a handy ring size checker for you below - but don't worry, if we're making a piece for you, we'll professionally mesasure you for size so the fit is perfect!
Can I make something bespoke?
YES - the options are limitless!
How long do orders take?
Depending on the complexity of your design and materials used, this can vary.
I don't live in the UK - can I still order?
Of course! We've sent and have produced items all over the world!
Where are you based? Is there a shop I can visit?
We're UK designers and makers based in the hills of Cheshire and we travel internationally to deliver our custom pieces - our inspiration can be taken from anywhere!
I'm a retailer - can I stock your products?
Of course! We're always on the lookout for retail partners!
Would the ring style I choose affect my ring size?
Generally speaking, no.
How do you ensure quality? Is your jewellery hallmarked?
All pieces come fully Hallmarked by the Goldsmith’s Assay Office in London. They process and test precious metals to guarantee the purity of the alloys. This is our and your guarantee of the quality and purity of the materials used.
I have some old jewellery I need fixed - can you help?
Yes! Our team love fixing and reworking old, broken or unloved jewellery.
How will my jewellery be delivered to me?
Do I need to pay anything upfront for a custom order/commission?
Yes - once you commit to going ahead with your commission, a 50% deposit is required and is non-refundable.